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A customer-first approach to vision care.

Our customers are people, just like us, and it's our job to look out for them. We take a lot of pride in the service we provide and will continue to have a big, positive impact on the world of vision care. Also, our culture is pretty amazing.

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Look, we’re #21! We’re #21!

Out of 500 winners, Forbes says there are only 20 mid-sized companies in the whole country that are better than us, but we bet none of them have an eyeball mascot.

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Our values

Big-hearted

Making people happy makes us happy. Sure, we sell vision care, but taking care of people is what really makes us tick. We eagerly look for opportunities to create experiences for our customers and each other that go above and beyond.

Tenacious

Don’t be fooled by our friendly natures and amiable personalities–we’ve got grit and don’t mind kicking up some dust when the occasion calls for it. We gladly fight for our customers, our associates, our culture, and our industry.

Unconventional

No, we don’t do things like other companies. Here, associates are respected and empowered, and the customer experience reigns supreme. We never take advantage of our customers because we know they’re people, not transactions.

Better together

When our unique talents and experiences are combined and unified in a common purpose, we create amazing things for each other and our customers. It’s how we’ve grown our company and culture over the years: we challenge, inspire, and support each other.

Benefits

Our benefits go beyond medical, dental, vision and a 401k and are designed to help our associates and their families lead healthy, full lives.

Healthcare

Generous PTO and holiday time off

Well-being

Philanthropic involvement

401k (Traditional/Roth)

Tuition reimbursement

Company-sponsored events

“I appreciate that 1-800 Contacts thinks about their employees and customers, not just the numbers. It’s important to me that I work for a company that has high values and spreads joy where they can, both to the people inside their company, and out of it.”
– Shelby Bybee
Digital Sales/Chat
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